Volunteering
Volunteer Opportunity Stakeholder Research Volunteer - follow up calls to clients to obtain feedback
Assisting Canterbury Food Bank to measure Social Value. Social Value is the worth of the difference we make to people’s lives and to our community.
This role will entail gathering feedback from clients who have previously used Canterbury Food Bank to gain their views on the service they have received. The information gathered from telephone calls will be recorded on a database and will feed into the Charity’s measurement of Social Value. This information will be collected by contacting clients via telephone to obtain their feedback. Volunteers will be required to follow a set list of questions.
This volunteer role is based at the Canterbury Food Bank warehouse and the new volunteers will join an established team of three volunteers (one currently taking some time off as she has a new baby). Once training has taken place timings can be flexible within our opening hours (between 9am and 2pm weekdays).
Please email expressions of interest to info@canterburyfoodbank.org
More Details:
- Good telephone manner
- Good verbal and written communication skills
- Record keeping skills
- A listening ear
- Respect of views and values that may be different to your own
- Understand the importance of confidentiality
- Good IT skills
- Be willing to undertake training
- The satisfaction of helping someone, even if only by listening.
- The opportunity to work with an enthusiastic team of staff and volunteers
- To make new friends
- To learn new skills
Thinking of volunteering? Apply today!
Volunteer roles
Helping in the Whitstable warehouse
This role involves supporting the food bank team in managing food donations. Food donations are checked, sorted, and packed ready for distribution. Some lifting of parcels which are 13 kg or under, but there are other roles that do not require liftingVolunteers required
Delivering food to homes
Volunteers work in pairs and deliver to homes using their own cars. The charity covers Canterbury, Whitstable, Herne Bay and surrounding villages. At the end of each shift the volunteers would return to the Whitstable warehouse with their fob and paperwork. Volunteers required
Delivering food parcels to agencies
Parcels delivered to agency addresses throughout Canterbury, Whitstable and Herne Bay using their own cars. Picking up the parcels from the Whitstable warehouse. Volunteers required
Driving the Canterbury Food Bank van
Citreon Relay 35 L3 H2 120 Enterprise. The vehicle is 6 metres long, 2.3 meters wide and 2.5 metres high. If you apply for this role an internal driving assessment will be arranged with the van manager. Some lifting is required when picking up and unloading donations. No current vacancies
Driving assistant
Assisting the van driver with loading and unloading the van, helping to direct into smaller spaces. No driving required. No current vacancies
Food parcel distribution points
Volunteers attend the distribution points in Canterbury, Whitstable, and Herne Bay along with the food bank signposters. Meeting and greeting people picking up parcels. No current vacancies
Supermarket collection days
We occasionally arrange supermarket collection days and need help with these. This involves working in shifts, representing the charity and collecting donations at the front of the store. Volunteers required
*We are happy to hold onto your details and let you know when volunteering opportunities come up if vacancies are filled.
Thinking of volunteering? Apply today!
Simply download the Volunteer Application form, complete and return it to Canterbury Food Bank using the form on this page.
We look forward to hearing from you…
Apply to Volunteer
Please complete and attach the Volunteer Application From before submitting.
Please complete all fields and click the “Submit Application” button.
Alternatively, call us on 01227 936450 (option 3)
